Service Areas & Hours

Dial a ride service

  • Kasson, Mantorville, & Dodge Center operate M-F from 7 am-4 pm
  • Byron operates M-F from 7 am-4 pm
  • Stewartville operates M-F from 7 am-5 pm
  • Eyota operates M-F from 9 am-5 pm
  • St Charles operates M-F from 7:30 am-3:30 pm
  • Lewiston operates M-F from 7:30 am-3:30 pm
  • Rushford operates M-F from 8 am-4 pm
  • Spring Valley operates M-F from 7:30 am-3:30 pm
  • Chatfield/Harmony operates M-F from 7:30 am-4 pm
  • Caledonia operates M-F from 7 am-5 pm

No transit service on holidays

  • New Year's Day (observed)
  • Spring Holiday (Friday before Easter)
  • Memorial Day
  • Independence Day (observed)
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve (observed)
  • Christmas Day (observed)

Dispatch hours & Scheduling ride

  • M-F 8am-4:30 pm, 507-634-4340 (option 1) or 1-800-528-7622 or email
  • Rides may only be scheduled through dispatch. Riders are not allowed to call drivers directly.
  • Rides are scheduled on a first come first serve basis. RHT prefers that passengers give at least 24 hours' notice when scheduling a ride. RHT will make every effort to provide next day service. RHT will also make every effort to provide rides when 24 hours' notice is not given but cannot guarantee they will take place due to circumstances beyond our control.
  • Passengers shall recognize that RHT's services are based upon coordination of transportation and therefore shall not expect individual trips upon request.
  • Separate rides need to be scheduled for each leg of your trip. Passengers shall schedule all return rides with outbound rides when setting up trip.
  • A passenger's trip shall not be altered by the driver once they have boarded the vehicle. Any changes to the trip would need to be made prior to the trip by the dispatch office based on availability or a future ride would need to be scheduled.
  • Passengers may be requested to take a circuitous route in order to accommodate other passengers.
  • The bus may arrive up to 10 minutes before or 10 minutes after scheduled pickup time. This is known as the "pickup window" and is necessary for the transit system to operate effectively.
  • The driver shall not leave a designated stop prior to the scheduled pick up time.
  • The driver shall not wait longer than 5 minutes past scheduled pick up time for any client.

Inclement weather

  • In Minnesota, we can experience bad weather such as flooding, ice, and snowstorms. Our service area includes many rural roads. RHT intends this policy as an attempt to safeguard our passengers, drivers, and employees who may be at risk by traveling across any unsafe road in bad weather.
  • If a driver feels a particular trip is unsafe he/she must notify dispatch for a final determination so that RHT dispatch may notify the rider (s) affected by the cancellation. In this case it is the rider's responsibility to prepare alternate transportation or reschedule the trip.
  • Since the RHT service area is wide spread management relies on the drivers to give an adequate report of weather conditions in their area.